For guidance on using Toba, visit the Toba Support Center for detailed instructions.

New users can follow this step-by-step guide to activate their hardware wallet.

You can recover your assets using one of the following methods:

1. Purchase a new Toba, import a previously backed-up recovery file, and restore your wallet.

2. Use the mnemonic phrase to restore your wallet in TobaToken or any BIP39-compatible wallet.

Note: If you're unsure which wallets support the BIP39 protocol, we recommend downloading TobaToken.

Toba functions as a decentralized hardware wallet. Even if Toba discontinues, you can restore your wallet using your mnemonic phrase in any decentralized wallet that follows the BIP39 standard.

Important: Avoid entering your mnemonic phrase into software wallets unless absolutely necessary.

The Toba wallet is protected by a PIN code. If five incorrect attempts are made, the device resets itself to safeguard your assets.

If your wallet is lost or stolen, it's recommended to get a replacement as soon as possible and restore your wallet using your recovery phrase.

Join the Toba Discord

Find answers by browsing the community or connect with fellow users and administrators.

Visit the Toba Support Center

Explore more about Toba and our product range.

Submit a Support Request

If you couldn't find a solution, reach out to us by submitting a request.

Still have questions? Contact us.